At Nicola Knobel, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, download our free resources, or purchase digital products.
1. Information We Collect
We may collect and process the following personal information:
- Your name and email address (when you opt in for downloads, freebies, newsletters, or make a purchase)
- Purchase details (processed securely through third-party platforms such as Stripe, PayPal)
- Usage data through cookies and analytics tools to help improve the website and user experience
2. How We Use Your Information
We use your personal data to:
- Send you the products or resources you requested
- Communicate important updates, new content, and relevant offers
- Improve website performance and content relevance through anonymous analytics
We do not sell, trade, or share your personal information with third parties, unless legally required or with your express permission.
3. Cookies & Analytics
This website uses cookies to enhance your browsing experience and track website traffic via tools like Google Analytics. You can choose to disable cookies through your browser settings at any time.
4. Your Rights
You have the right to:
- Access your personal data
- Correct or delete your information
- Unsubscribe from communications at any time via the link in our emails
For data or privacy-related concerns, please contact:
admin@nicolaknobel.com
Refund Policy
Digital Product Policy — No Refunds
All products sold through Nicola Knobel are digital in nature (e.g., toolkits, templates, workbooks, starter kits). Due to the instant-access format of these resources, all sales are final and non-refundable.
Please ensure you read the product description thoroughly before making a purchase. If you experience any issues with your download, or you believe there’s been a mistake with your order, email us within 7 days of purchase and we’ll do our best to resolve it.
Contact for Support
If you have questions about your order or need technical help:
admin@nicolaknobel.com
Website: https://www.nicolaknobel.com